1. Introduction and Legal Framework

Bullion Trading Company BTC S.A.E (the “Company”) is a licensed entity incorporated under the laws of the Arab Republic of Egypt. The Company is a regulated Designated Non-Financial Business and Profession (DNFBP). It operates under the direct supervision of the Egyptian Money Laundering and Terrorism Financing Combatting Unit (EMLCU) and the Stamp and Weights Department of the Ministry of Supply and Internal Trade.

2. Eligibility and Legal Capacity

In accordance with the Egyptian Civil Code, users must be at least 21 Gregorian years of age to enter into binding contracts. By using this Platform, you warrant that you are of full legal age and possess the “Legal Capacity” to dispose of funds. Any account found to be operated by a minor or an interdicted person will be terminated immediately, and any associated funds may be frozen pending a court order.

3. Licensing and Official Hallmarking Compliance 

The Company warrants that all bullion products offered for sale are certified and hallmarked in full compliance with Law No. 68 of 1976 regarding the control of precious metals. All items bear the Official Government Hallmark (Stamp) issued by the Stamp and Weights Department (Maslaha), which serves as the final legal guarantee of the product’s purity (fineness) and weight. The Company strictly prohibits the trade of any non-hallmarked or illegally stamped precious metals.

4.  Mandatory Account Registration (KYC & AML)

Per Law No. 80 of 2002 and its executive regulations, “Guest Checkouts” are strictly prohibited. Every user must undergo a Know Your Customer (KYC) process:

• Egyptians: Must provide a high-resolution scan of a valid National ID (front and back).
• Foreigners: Must provide a valid Passport with a valid Egyptian residency stamp.
• Verification: Accounts will not be activated until the Identity Verification process is completed by our Compliance Department.

5. Mandatory Banking Channels (Non-Cash Law 18/2019)

Pursuant to Law No. 18 of 2019 (Regulating Non-Cash Payment Methods):

• Any transaction or interrelated transactions exceeding USD 15,000 (or its equivalent in EGP) must be executed exclusively through official banking channels (Bank Transfer or Direct Deposit).
• The Company is legally barred from accepting cash for these amounts. Attempting to “structure” payments (splitting a single high-value order into multiple smaller cash payments) is a criminal offense and will be reported to the EMLCU.

6. Value Added Tax (VAT) and Stamp Duty

As per Law No. 67 of 2016 and the latest 2026 circulars from the Egyptian Tax Authority (ETA):

• VAT is applied to the Making Charge (Masnaeya) and/or the total value based on the specific category of the product.
• The total price includes all Stamp Duties and administrative fees required by the “Maslaha.”

7. Product Transparency

Each product page provides the exact physical specifications: weight (in grams), purity (karat/fineness), and origin. The Company warrants that the description of the metal corresponds exactly to the physical item delivered, as verified by the mandatory marking.

8. Real-Time Pricing and Market Volatility

Prices are linked directly to international spot markets (LBMA/COMEX) and fluctuate second-by-second.

• Price Locking: The price is only guaranteed at the moment the “Order Confirmation” is issued.
• Market Exemption: Bullion is exempt from the 14-day return right under Article 40 of the Consumer Protection Law (181/2018) because its value is dependent on financial market fluctuations beyond the Company’s control.

9. Returns, Refunds, and Order Cancellations

All bullion sales are final. A refund or exchange will only be considered if:

• A verifiable manufacturing defect or purity discrepancy is proven by a certified authority.
• The claim is reported within 24 hours of delivery.
• The product is returned in its original, untampered, and sealed packaging.

10. User Guarantees and Ultimate Beneficial Ownership (UBO)

The User guarantees that:

• They are the Ultimate Beneficial Owner of the purchased goods.
• Funds are derived from lawful sources and are not linked to illicit trade or money laundering.
• The User is not on the Egyptian National Terrorist List (Law 8/2015).

11. Anti-Commercial Fraud and Quality Assurance

In accordance with Law No. 48 of 1941, the Company prohibits the sale of counterfeit or adulterated metals. Any attempt by a user to return “fake” or “swapped” bullion to the Company will be treated as criminal fraud and referred to the Public Prosecution.

12. Enforcement of Terms and Obligations
    1. Regulatory Audit Rights: The Company reserves the right to verify any documentation provided by the User at any time. To comply with EMLCU and Central Bank of Egypt (CBE) directives, we may conduct Enhanced Due Diligence (EDD), including requesting “Proof of Source of Wealth” or updated bank statements for high-value transactions.
    2. 12.2 Account Suspension: The Company may immediately suspend or terminate an account if it suspects a violation of these Terms, unauthorized use of the Platform, or if the User provides fraudulent National ID/Passport data.
    3. 12.3 Mandatory Reporting: The User acknowledges that the Company is legally bound to report any suspicious transactions (STRs) to the Egyptian Money Laundering Combatting Unit (EMLCU). The Company shall not be liable for any losses resulting from such mandatory legal disclosures.
    4. 12.4 Legal Remedies: In the event of a breach of contract by the User, the Company reserves the right to pursue all available legal remedies before the Cairo Economic Courts, including claims for damages to the Company’s reputation or operational standing.
13. Company Responsibilities

The Company is responsible for maintaining the security of the Platform, the integrity of the hallmarking, and for ensuring that all data processing complies with the Personal Data Protection Law (151/2020).

14. Intellectual Property and Software

The Platform and its live-pricing algorithms are protected by Law No. 82 of 2002. The use of automated “bots” to scrape prices or exploit the system is a violation of the Anti-Cybercrime Law (175/2018).

15. Limitation of Liability and Remedies

The Company’s liability is limited to the actual amount paid by the User. The Company shall not be liable for any “lost profits,” “market opportunity costs,” or damages resulting from gold price drops occurring after the point of sale.

16. Manifest Pricing Errors

In the event of a “Manifest Error” (a technical glitch showing a price significantly different from the 2026 market rate), the Company reserves the right to cancel the order and provide a full refund without further liability.

17. Confidentiality and Data Protection

User data is protected under Law No. 151 of 2020. Pursuant to the “Anti-Tipping Off” rules of the AML Law, the Company is prohibited from informing the User if a suspicious activity investigation has been initiated by the EMLCU.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the Arab Republic of Egypt. Any dispute shall be referred to the exclusive jurisdiction of the Economic Courts in Cairo.